Terms of Service.

1. Agreement and operator

Seedly is operated by Andrew Lee Jenkins LLC. These terms govern the Seedly websites, customer portal, learning resources, and demos we operate, together with purchases made through our storefront. The Software License governs permitted use of purchased codebases. Product-specific provisions apply only to the relevant product.

You must be at least 18 and authorized to enter the agreement for yourself or the business you represent. Existing purchases remain governed by their accepted agreements; this version does not change them.

2. What you purchase

A codebase purchase supplies the licensed source code and included documentation. It is not a hosted software subscription or a transfer of Seedly’s original intellectual property. Hosting, third-party subscriptions, payment processing, communications, domains, and custom development are separate unless your order expressly includes them.

Check the product description, compatibility requirements, demo, license, and refund policy before buying. Dispatch requires Seedly CRM. The product, price, currency, discounts, and taxes shown at checkout determine your order. Later price changes do not change completed orders. Bundle offers apply only to qualifying purchases under the offer shown at checkout, not retroactively. Verified ownership of CRM, Sites, and Communities can qualify an account for complimentary Dispatch and Linkd licenses across separate orders under the Founders Club offer shown on the storefront.

3. Delivery and access

After successful payment or a qualifying complimentary grant, delivery is by a license key and download access, with instructions sent to the email associated with the account. The current delivery terms allow five downloads per license key; contact support if you need additional downloads. License keys do not expire solely with time, but access may be revoked under the applicable agreement.

Keep your account credentials and delivery links secure. Tell us promptly if delivery fails, the archive is corrupted, or the wrong product is supplied. Do not place real customer data or secrets in a public demo.

4. Your deployment and customers

You are responsible for deploying, configuring, securing, backing up, and maintaining software in accounts you control. Your customers and community members contract with you, not with Seedly. You are responsible for their terms, privacy notices, permissions, support, content, and payments.

Calls, texts, emails, and campaigns sent from your deployment are your communications. You must comply with applicable messaging, privacy, consent, opt-out, and carrier requirements. Connected providers have separate terms and charges.

5. Hosted services and demos

For a portal or demo that Seedly operates, protect your login and use the service lawfully. Do not send spam, upload unlawful material, access other users’ accounts, or disrupt the service. See the Acceptable Use Policy.

You retain rights in the data you submit. You authorize the processing necessary to operate the requested service. Privacy practices are described in the Privacy Policy. A demo or early-access environment may contain incomplete features and may be reset; it is not a production environment for your business.

6. Updates and support

Critical issue fixes may be made available at our discretion through the download mechanism. No specific release schedule, new-feature entitlement, or backward compatibility is promised. Review the license and release instructions before updating.

Delivery problems can be reported to support@andrewleejenkins.com. Implementation, customization, and ongoing operational support are not included unless expressly agreed. Sites community assistance and email answers may be offered as a courtesy rather than a contracted support service.

7. Refunds and payment disputes

The Refund Policy explains our final-sale policy for delivered digital products and the exceptions required by applicable law. Nothing here prevents you from exercising a payment-provider or statutory right.

Contact us if an order is wrong so we can investigate. We retain checkout acceptance, delivery, download, and license-activity records and may provide relevant records to a payment provider when a charge is disputed.

8. Warranty and liability

To the extent permitted by law, the products and services are supplied as is and as available, without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee error-free operation or suitability for every use.

To the extent permitted by law, Andrew Lee Jenkins LLC is not liable for indirect, incidental, special, consequential, or punitive damages. For the general service terms, total liability is capped at the amount paid in the 12 months before the claim. The Sites and Linkd licenses instead each cap liability at the amount paid for that product. Those product-specific limits remain separate.

No exclusion or limit applies where applicable law prohibits it, and mandatory consumer rights remain unaffected.

9. Suspension, termination, and changes

We may suspend or terminate hosted access for violations of the applicable terms. Product-license termination follows the Software License and the delivered product agreement. Where a Seedly-operated hosted product service terminates, its applicable terms provide a 30-day export period before hosted data is deleted, subject to lawful record-retention requirements.

Changes will be identified by a version and revision date. A website revision alone does not retroactively replace the terms accepted for an earlier purchase. Material changes requiring agreement must be presented through an appropriate acceptance process.

10. Affiliate links

Some links in Seedly documentation, articles, and marketing materials point to third-party products or services for which Seedly may receive a commission. Where a recommendation involves that relationship, it must be disclosed with the recommendation. A general policy notice does not replace the disclosure accompanying the relevant link or endorsement.

11. Governing law and contact

The applicable agreement is governed by Virginia law, without its conflict-of-laws rules, subject to mandatory protections that apply to you. Contact Andrew Lee Jenkins LLC at support@andrewleejenkins.com or (540) 287-0633.